Navigating senior resources can be challenging. Conflicting information and the overwhelming number of options can be frustrating. We created this page as a resource to help you find answers. Please click on the links below to find out more about each specific topic.
Medicaid & Medicare
Nursing home Medicaid is different from regular Medicaid. You must qualify both financially and medically to receive assistance. You cannot apply for nursing home Medicaid until you actually live in a nursing home. Nursing homes that accept “Medicaid Pending” are better able to walk you through the process.
Medicare does not cover any long-term care or custodial care (dressing, bathing, feeding, etc.) It does cover short-term rehab and home health care if you qualify.
Seniors looking for a roommate Golden Girls Network
Income Challenged Senior Living
Benefits Counseling 1-800-272-3921
Trained volunteers answer your questions about public and private benefits and services, review your coverage choices annually, help you get benefits you are entitled to, help you fill out application forms for public benefits, refer you to other agencies that can assist you, provide information about programs that may meet your future needs & help in resolving issues related to benefits.
Community Care Options Counseling 1-888-730-2372
A program funded by the Texas Department on Aging and Disability Services to help nursing home residents who are not funded by Medicaid to understand their options for community care
Home By Choice 1-800-272-3921, ext. 1193
A program funded by the Texas Department of Aging and Disability Services to help nursing home residents of all ages who are Medicaid eligible return to the community. It draws on the resources of the North Central Texas Area Agency on Aging, Dallas Area Agency on Aging, Tarrant Area Agency on Aging, Texoma Area Agency on Aging, and REACH Centers on Independent living.
Care Coordination 817-695-9194
Are you finding it difficult to live independently? A care coordinator may be able to help you get support services so you can remain in your own home. Although the program is open to all older adults in our service area, it places priority on individuals who have experienced a recent health crisis, live in rural areas, have difficulty caring for themselves, or have limited caregiver support. Light housekeeping, meal preparation, emergency response systems, medication assistance, medical equipment not covered by insurance, residential repair (minor home modification), home-delivered meals and access to transportation.
Long-Term Care Ombudsman 1-800-272-3921
Are you concerned for a loved one who is currently in a nursing home? Do you worry your loved one isn’t being treated fairly or receiving quality care? If you have doubts, questions or concerns about the way a nursing home resident is being treated, we have qualified ombudsmen who can assist you.
Housing Crisis Center of Dallas 214-828-4244
Do you have a housing issue but don’t know where to go for help? Trained counselors lend a sympathetic ear and provide advice and information about available resources. 9 am to 5 pm Monday through Friday
MetroCrest Senior Services 972-446-2100
Services Carrollton, Farmers Branch, Addison, Coppell
Rent assistance, food pantry, employment counseling & financial education